Try nuvio-AD for up to fourteen days after it arrives. If the ritual isn’t for you, tell us why — and we’ll refund your first box. No need to send anything back.
Why It Works This Way
Fifteen sachets, fifteen evenings — that’s about how long it takes to know if a ritual is yours. Fourteen days gives you the room to find out honestly, without a deadline hanging over the first few tries.
We don’t ask for the box back. Partly because a food company shouldn’t want opened sachets returned to it — and partly because if we say we’ll make it right, we’d rather just make it right.
Trust runs both ways.
How It Works
1
Order and try nuvio-AD as part of your daily routine — before or after meals, whichever fits.
2
Not for you?Write to uswithin fourteen days of delivery and tell us why — it helps us make the next box better too.
3
We refund your first box. No forms, no box to mail back, no argument.
The Fine Print, Kept Short
Applies to your first nuvio-AD order only, once per household.
Contact us within 14 days of the delivery date.
Covers the product price of your first box; shipping fees already paid are not refunded.
Arrived damaged or wrong? That’s always on us, any time, no fourteen-day limit — just let us know.
This promise doesn’t change your rights under Malaysian consumer protection law.